Launch Copilot
Contact and Support
How to reach Launch Copilot for account, billing, and product support.
- Effective date
- June 3, 2026
- Website
- https://lc.uptraq.io
- Support
- support@mail.lc.uptraq.io
Support email
Email support@mail.lc.uptraq.io for account access, billing, cancellation, refund, privacy, or product support.
Include your account email, the affected workspace or checkout details, screenshots if useful, and a short description of the issue.
Product
Launch Copilot is available at https://lc.uptraq.io.
The product is built for TikTok Shop seller compliance workflows, including listing review, Seller Notice workflow, Evidence Center, Store Health, and Repair Tasks.
Response time
We aim to respond to support requests as quickly as practical during normal business days.
Billing and account access issues are prioritized over general product feedback.
Launch Copilot support is available at support@mail.lc.uptraq.io.
Email support