Launch Copilot

Refund and Cancellation Policy

How subscription cancellations and refund requests are handled.

Effective date
June 3, 2026
Website
https://lc.uptraq.io
Support
support@mail.lc.uptraq.io

1. Subscriptions

Launch Copilot is sold as a monthly subscription. Current paid plans are Starter at $29/month and Pro at $99/month.

Subscriptions renew automatically until canceled through the available billing flow or by contacting support@mail.lc.uptraq.io.

2. Cancellation

You may cancel a subscription before the next renewal date. Access normally remains available until the end of the paid billing period.

Cancellation does not automatically delete your workspace data. You can separately request account deletion by contacting support.

3. Refunds

Refunds are reviewed case by case. We may approve refunds for duplicate charges, accidental purchases, or cases where the paid service was not accessible due to a Launch Copilot issue.

Refund requests should be submitted within 7 days of the charge and must include the account email, charge date, plan, and reason for the request.

4. Non-refundable cases

We generally do not provide refunds for used billing periods, unused time after cancellation, dissatisfaction after meaningful use, marketplace enforcement decisions, rejected listings, failed appeals, or business outcomes outside Launch Copilot's control.

AI-generated suggestions and compliance workflows are assistance tools; they do not guarantee any marketplace result.

5. Billing support

For cancellation or refund help, email support@mail.lc.uptraq.io.

Launch Copilot support is available at support@mail.lc.uptraq.io.
Email support